Skip to content

We are Customer Success & Partner Success specialists.

Global outsourced Customer and Partner services company.

By contacting us and using our services, you agree with our privacy policy.

Boost customer satisfaction and partner satisfaction for your platform

Why outsource to JediSupport ?

Our Jedi’s are trained to ensure that your Customers and Partners are delighted with your platform, products and services.

Scalable 24/7 support

Customers’ never wait, we help your business meet their needs and demands with our 24/7 support in any time zone. You can choose to have single shift between 4 - 9 hours or 3 shifts of 8 hours each

Omnichannel services

Our Jedi are trained in all collaborative tools - Zendesk, Freshdesk, LivePerson, Slack, Whatsapp, Messenger and more. You choose the tools and metrics that suit your company’s needs and Jedis adapt.

17+ years of experience

Nearly two decades of experience has made our processes robust and team extremely qualified. You focus on growing your business while Jedi deliver support experiences to increase retention and repeat business.

What we offer?

We aim to support your business  to help exceed expectations of your customers and partners.

Trusted by

Customers of all sizes trust us to manage their customer and partner success functions. Let us help you change the world.

WHAT PRICING OPTIONS DO YOU OFFER?

Each client need is different and we understand that. We serve both the startups and entrepreneurs and large multinationals, hence flexible on pricing options. Solution managers work with you and design one of the following:

Block of hours every weekFixed number of Jedis every monthChoice between 5 hours or 8 Hours shiftsChoice between 1 shift, 2 shifts or 3 shifts (24x7) every dayChoice between 5 day week or 7 day week
 

CAN I GET A PERSONALIZED OFFER IF I CAN’T CHOOSE ONE FROM THE PRICING OPTIONS?

YES.

Each of our clients receives a personalised structure that fits their business and needs.

WHAT MAKES JEDISUPPORT DIFFERENT FROM OTHER COMPANIES?

We know in our heart that our success depends on your long terms success. Each Jedi is on a mission to help your business grows. More your business grows with our support while maintaining quality and achieving key metrics of success, more likely you will never switch to an alternative method. 
Do we need another reason to be different?

WHAT ARE THE MAIN ADVANTAGES OF OUTSOURCING CUSTOMER SUPPORT?

Only one reason that trumps all other reasons: All businesses that focus on their core competency and outsource support functions to competent companies - grow faster that their competitors, save more in bottomline while keeping their customers and partners delighted. 

Get access to skilled expertise. Focus on core activities. Better Risk Management.Increasing in-house efficiency.Run your business 24X7.Staffing Flexibility.Improve service and delight the customer.Cut costs and save BIG!

Questions? Let’s talk!

Get in touch with one of our Master Jedi today!