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Boost customer satisfaction and partner satisfaction for your platform
Our Jedi’s are trained to ensure that your Customers and Partners are delighted with your platform, products and services.
Customers’ never wait, we help your business meet their needs and demands with our 24/7 support in any time zone. You can choose to have single shift between 4 - 9 hours or 3 shifts of 8 hours each
Our Jedi are trained in all collaborative tools - Zendesk, Freshdesk, LivePerson, Slack, Whatsapp, Messenger and more. You choose the tools and metrics that suit your company’s needs and Jedis adapt.
Nearly two decades of experience has made our processes robust and team extremely qualified. You focus on growing your business while Jedi deliver support experiences to increase retention and repeat business.
We aim to support your business to help exceed expectations of your customers and partners.
We have over 15 years of specialising in managing live chat, inbound / outbound after sales and feedback calls, customer up-selling. We enhance customer and partner experience by providing quick and efficient solutions to all inbound issues of your clients and partners, we help your business grow and flourish through front line services tailored to your customers’ needs.
Our master Jedi understands your business as our own, anticipate business needs and provide your team with inbound or outbound call-centre or contact centre outsourcing that works like a charm.We will help you attract and build loyalty with new and returning customers. We delight the customers and partners to increase retention and business growth.
Optimise your business processes without investing heavily in ever changing technology, human resources, and staff training. We enable you and your employees to keep focused on the core businesses. With us you will receive exceptional back office support, content moderation, knowledge base, data entry, and virtual assistance.
Customers of all sizes trust us to manage their customer and partner success functions. Let us help you change the world.
Each client need is different and we understand that. We serve both the startups and entrepreneurs and large multinationals, hence flexible on pricing options. Solution managers work with you and design one of the following:
Block of hours every weekFixed number of Jedis every monthChoice between 5 hours or 8 Hours shiftsChoice between 1 shift, 2 shifts or 3 shifts (24x7) every dayChoice between 5 day week or 7 day weekYES.
Each of our clients receives a personalised structure that fits their business and needs.
We know in our heart that our success depends on your long terms success. Each Jedi is on a mission to help your business grows. More your business grows with our support while maintaining quality and achieving key metrics of success, more likely you will never switch to an alternative method.
Do we need another reason to be different?
Only one reason that trumps all other reasons: All businesses that focus on their core competency and outsource support functions to competent companies - grow faster that their competitors, save more in bottomline while keeping their customers and partners delighted.
Get access to skilled expertise. Focus on core activities. Better Risk Management.Increasing in-house efficiency.Run your business 24X7.Staffing Flexibility.Improve service and delight the customer.Cut costs and save BIG!United Kingdom
2 Eastbourne Terrace,
London, W2 6LG
India
DLF Two Horizon Centre,
Phase 5, Gurgaon,
New Delhi
United States
236 Castro Street,
Mountain View,
CA 94041
United Kingdom:
uk@jedisupport.com
European Union:
europe@jedisupport.com
United States:
usa@jedisupport.com
India
india@jedisupport.com
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